Find out exactly how your personal data is collected, where it is stored, and how it is kept secure — all explained clearly in plain language. At Mamubazi, we believe transparency is the best form of protection.
Mamubazi's Six Core Principles of Data Protection
📌 Quick Summary: Mamubazi makes three core commitments in its privacy policy — your data will never be sold, only the information necessary will be collected, and you remain in control of your data at all times.
This Privacy Policy ("Policy") explains in detail how personal information is collected, used, stored, and protected for users of the Mamubazi platform — including the mamubazi.net website and mobile application.
Mamubazi believes your privacy is a fundamental right. This policy is designed to give you a clear picture of exactly what we do — and don't do — with your information.
By using the Mamubazi platform or creating an account, you are considered to have accepted this Privacy Policy.
Mamubazi only collects the information strictly necessary to provide its services. The table below outlines the types of data collected and the reasons for doing so:
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Full name, date of birth, gender | Account Verification & KYC |
| Contact Information | Email, phone, address | Account Management & Support |
| Financial Information | Mobile Banking Number | Deposit & Withdrawal Process |
| Identity Documents | NID, passport copy | Age & Identity Verification |
| Usage Data | Login times, game history | Account Security & Service Improvement |
| Device Information | IP address, browser, OS | Fraud Prevention |
✅ What We Do Not Collect: We never collect your social media passwords, bank account numbers, full credit card numbers, or biometric data.
Mamubazi collects information through several methods. You have the right to know about each of them.
Limited information may be received from identity verification providers or payment gateways — solely for the purpose of confirming transactions.
Mamubazi uses the information it collects solely for specific, legitimate, and transparent purposes. The full list is provided below:
You can opt out of promotional emails or SMS at any time. Simply update your notification preferences in your profile settings or contact our support team.
Mamubazi's clearest commitment is this: Your personal information will never be sold or rented. However, information may be shared with third parties in the following limited circumstances:
🤝 Service Provider Agreements: The limited third parties we work with are all contractually bound to uphold Mamubazi's privacy standards. They may not use your information for their own purposes.
Mamubazi uses cookies on its website and app. Cookies are small text files stored on your device that help improve your experience.
You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may cause certain features to stop working.
Mamubazi retains your data only for as long as necessary. All information is kept secure while your account remains active.
If you request account deletion, we will erase your personally identifiable information within 30 business days. However, transaction records may be retained for the required period due to legal obligations.
Mamubazi uses industry-standard technology to keep your data secure. For us, security is an ongoing commitment — not a one-time effort.
⚠️ In the event of a data breach: In the event of a security breach that puts your data at risk, we will notify you by email within 72 hours and take all necessary protective measures.
Every Mamubazi member has the right to control their own data. You can exercise the following rights at any time:
📧 To exercise your rights: Email us at support@mamubazi.net or reach out via live chat. We'll respond within 30 business days.
Mamubazi is strictly for users aged 18 and above. We do not knowingly collect any information from minors.
If we become aware that a minor's information has been collected inadvertently, we will immediately delete that information and close the associated account.
If a parent or guardian believes their child's information has been collected by mistake, please contact support@mamubazi.net immediately. We will take action within 24 hours.
Mamubazi may update this privacy policy from time to time. For significant changes, members will be notified by email at least 14 days before the changes take effect.
If you have any questions, concerns, or complaints about this privacy policy, please reach out to our dedicated privacy team:
If you are not satisfied with our response, you have the right to file a complaint with your country's data protection authority. This is your legal right.
Mamubazi's Privacy Policy is just like our betting experience — transparent, secure, and on your side. Open an account today.
18+ · Play Responsibly · Your data is never sold